Refund policy

Refund Policy

Effective Date: August 4, 2023

Thank you for choosing Luxe Food for your gourmet cravings and artistic aspirations. We are committed to your satisfaction and want to ensure you have a clear understanding of our updated Refund Policy, in accordance with current website regulations:

  1. 60-Day Satisfaction Assurance: Your contentment is our priority. We believe you’ll be delighted with our offerings. In the unlikely event that you find yourself unsatisfied, Luxe Food extends a 60-day risk-free money-back guarantee. You can initiate a return for a refund within 60 days from the date of purchase.
  2. Proof of Purchase: To facilitate the refund process, we kindly request valid proof of purchase, such as a receipt, purchase order, or other relevant documentation. Without this proof, we cannot process the refund.
  3. Initiating a Return: To begin a return, please contact us for a Return Merchandise Authorization (RMA) number. Returns must include this RMA number. Ship your return to: Unit 3 Woodward Buildings W3 6FA London Luxe Food Ltd.Shipping costs for returns are your responsibility. Please package items securely to prevent damage during transit. Damaged or excessively used products beyond inspection may lead to a declined refund. A restocking fee of £4.99 applies to all refunds.
  4. Contact Us: For questions, concerns, or feedback about our refund policy, please reach out to us: Email: info[@]luxefood.co.uk

By continuing to engage with Luxe Food, you acknowledge and agree to the terms outlined in this Refund Policy.

Thank you for being part of the Luxe Food experience, where satisfaction meets indulgence.